DescriptionReporting to the VP, Claims & Operations, this senior individual contributor role is responsible for reinsurance operations, data management, business analysis, and operational systems support. The position ensures the accuracy and integrity of client and reinsurance data, drives process improvements, supports system enhancements, and provides analytical expertise to improve operational performance. Acting as a trusted subject matter expert, the incumbent partners with Operations, Finance, Actuarial, IT, and external stakeholders to deliver effective business solutions and operational excellence.
ResponsibilitiesData Management, Validation and Quality Support
- Manage, validate, reconcile, and administer client and reinsurance data to ensure accuracy and
- compliance.
- Investigate and resolve complex data issues through analysis and root cause identification.
- Develop controls, validations, and reporting processes to strengthen data quality and governance.
- Partner with stakeholders to identify and mitigate data-related risks.
Reinsurance Administration and Business Analysis
Operational Support and Stakeholder Management
- Collaborate with business partners to resolve operational, reporting, and process-related issues.
- Communicate findings, recommendations, and solutions to stakeholders.
- Support audit activities and maintain strong internal and external relationships.
Reporting, Analytics and Process Improvement
- Perform advanced data analysis and develop reporting solutions to support business decisions.
- Identify opportunities to improve efficiency, controls, reporting accuracy, and operational performance.
- Translate business requirements into practical operational and system solutions.
Systems and Technical Support
- Serve as the primary Canadian business SME for Omega supporting users, coordinating testing activities, communicating system changes, and supporting reporting requirements and related operational systems.
- Support data integrations, file transfer processes, system testing, and reporting enhancements.
- Assist with implementation and optimization of operational technologies and controls.
Knowledge Sharing and Leadership
- Provide technical guidance and m