Help keep critical criminal justice information accurate, secure, and available when public safety personnel need it. The Travis County Sheriff’s Office (TCSO) is hiring a full-time Business Analyst III to serve as its Terminal Agency Coordinator (TAC). In this dedicated role, you will help shape how TCSO manages access to essential law enforcement systems, prepares employees to use them correctly, and maintains reliable records and operating practices.
You will lead user access processes, operator training and certification, record quality reviews, and operational audit preparation for the Texas Law Enforcement Telecommunications System (TLETS), Texas Crime Information Center (TCIC), National Crime Information Center (NCIC), and related systems. You will use your technical skills to investigate system and workflow problems, analyze records, improve procedures, and prepare complete audit packets.
Reporting to the Central Warrants Manager, you will work closely with TCSO’s CJIS security representative (OPSR), TCSO Technology, Travis County ITS and IT Security, the Facilities Management Department (FMD), the Texas Department of Public Safety (DPS), and agencies connected through TCSO’s TLETS interface.
This position offers an opportunity to apply your criminal justice systems, technical, and analytical skills to work that directly supports public safety.
Distinguishing Characteristics:
This is the fourth in a series of four business analyst-related job classifications within the Information Technology job family. This assignment provides complex technical consulting, business process analysis, and program oversight for criminal justice information systems.
The TAC leads operational compliance activities and works with the agency’s designated Organizational Personnel with Security Responsibilities (OPSR) on related Criminal Justice Information Services (CJIS) security requirements. The employee must understand application access, user roles, system interfaces, transaction records, and operational workflows sufficiently to investigate problems, document requirements, and work effectively with technical personnel.
The position requires strong organization, attention to detail, independent judgment, and the ability to review others’ work objectively. The employee is accountable for monitoring assigned requirements, preparing audit documentation, coordinating corrective action, and promptly escalating unresolved issues.
Responsibilities involving supporting departments and connected agencies are carried out within applicable agreements and assigned authority.
This position requires independent judgment and ownership of assigned work. The employee is expected to evaluate information, apply established requirements, make and document decisio