Learning Systems & Compliance Data Specialist at VinfenAllston, Massachusetts, 02134 United States — full-time

Overview

The Learning Systems & Compliance Data Specialist keeps training records accurate from the day a staff member is enrolled to the day they complete. The role reports to the Director of Learning & Development and primarily supports the LMS and Admin Ops team, while working across Training Operations as needed. This role checks that training rosters, the LMS (Relias), and the HR system (HRIS) match, finds and fixes the causes of record errors, and builds compliance reports. The result: learners, supervisors, and program leaders get accurate, timely certification information. The role also supports facilitation as needed (about 15–20% of time), including New Hire Orientation and/or CPR/First Aid/AED/Narcan sessions.

Responsibilities

Cross-Team Data Accuracy & Procedures
• Ensures training enrollments are correct in Vinfen’s Learning Management System (LMS); researches and corrects errors in enrollments.
• Regularly reviews and verifies training rosters, LMS completion records, and HR system (HRIS) data to ensure accurate data and maintains tracking of repeated errors until rectified.
• Writes and updates step-by-step procedure and/or SOPs for both Training Operations and LMS teams to use for enrollment and LMS work.
• Works with both teams during LMS updates and catalog or process changes, to test each change to ensure updates do not result in errors in enrollment or certification tracking.
• Spots patterns in recurring problems and recommends fixes to the Director of Learning & Development.
• Collaborates with Training Operations and LMS teams to test system updates, course catalog modifications, and process changes to ensure functionality, data integrity, and accurate certification tracking.
• Identifies trends and recurring system or process issues, recommends opportunities for improvement, and collaborates with the Director of Learning & Development to implement effective solutions.
Enrollment & Certification Support
• Coordinates employee enrollment in required trainings, oversees class assignments, waitlists, cancellations, and rescheduling requests to ensure timely access to training.
• Tracks required certifications (MAP, Relias training, Safety Care, CPR/First Aid, etc.) and updates staff records when certification is completed.
• Monitors certification expiration dates, identifies certifications that are approaching expiration and proactively notifies employees and their s