Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Location: Toronto, Canada
Job Description
Key Responsibilities
- Partner with business stakeholders to understand objectives, processes, and digital transformation needs.
- Gather, analyze, and document business and functional requirements, user stories, process flows, and acceptance criteria.
- Conduct business process analysis and recommend future-state solutions.
- Collaborate with business, product, UX, architecture, development, and QA teams to deliver solutions.
- Facilitate workshops, backlog refinement sessions, and stakeholder discussions.
- Support requirement prioritization, traceability, UAT, defect resolution, and business sign-off.
- Identify process gaps, risks, dependencies, and improvement opportunities.
- Prepare project documentation, status reports, and stakeholder communications.
Required Skills
- 5+ years of Business Analyst experience in digital transformation or enterprise technology projects.
- Strong expertise in requirements gathering, process analysis, user stories, and acceptance criteria.
- Experience working in Agile/Scrum environments.
- Excellent analytical, problem-solving, communication, and stakeholder management skills.