This individual will be a key member of the Center for DATA and will provide data analyst, reporting, and data visualization expertise in support of academic and student related data and information needs. Areas of focus include developing and supporting university related reporting, data visualization and analytics solutions to meet strategic and operational needs for the USNH institutions. In addition, this position will lead and take part in client support efforts, data literacy initiatives, and data governance, and will provide project management and oversight of related projects.
Duties/Responsibilities
(30%)
- Report & Data Visualization Development – Work with clients to determine specifications for requested reports and data visualizations. Develop reports and data visualizations and ensure that solutions are meeting articulated needs.
(25%)
- Operational & Customer Support – Provide operational and customer support for reporting solutions. Respond to production issues, handle month end report and other cyclical processes. Provide support for end user questions, ad-hoc report requests and user account creation and management. Lead monthly training classes and offer advanced classes for power users.
(25%)
- Analysis of Reporting Requirements and Supporting Software Systems – Analyze reporting requirements and supporting software systems to gain an understanding of application and underlying data structures. Make recommendations on how system can be leveraged in reporting environment to meet system-wide and campus reporting/data visualization needs. Lead small to mid-sized reporting/data visualization projects to enhance or create new solutions.
(10%)
- Design Reporting & Information Solutions – Collaborate with BI developers and clients on overall design of reporting/data visualization solutions for system-wide and campus needs.
(10%)
- Other duties as assigned.
Requirements
Minimum Acceptable Education & Experience:
- Bachelor's degree.
- 3-5 years of experience.
- Bachelor’s degree or three years of experience in information technology field.
Preferred Qualifications:
- Workday HR/Finance and Workday Student, BusinessObjects, Power BI or other reporting technologies, and SQL. Experience with 3rd party BI tools such as Infoburst.
- Experience with UNH and USNH information technology systems.
- Ability to lead technical and non-technical projects. Experience in higher education.
- Excellent communication skills and ability to work with both technical and non-technical clients.
Applicant Instruction