Position Summary:
The Senior IT Business Analyst is a senior-level individual contributor responsible for independently leading complex business analysis activities for high-impact, cross-functional technology initiatives and operational enhancements. This position determines appropriate analysis approaches, facilitates resolution of ambiguous or conflicting requirements, evaluates business processes and solution alternatives, and provides recommendations to business and IT leadership. The Senior IT Business Analyst is accountable for the completeness, quality, and traceability of assigned business analysis deliverables and provides functional leadership, peer review, and mentoring to IT Business Analysts. The position partners with IT Project Managers throughout delivery and reports to the Manager, IT PMO, without formal people-management responsibility.
Qualifications:
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
- At least 5 years of progressive experience in IT business analysis, requirements management, business process improvement, and technology implementation, including demonstrated responsibility for complex cross-functional initiatives.
Essential Duties and Responsibilities:
- Provide functional leadership, peer review, and mentoring to IT Business Analysts; guide the application of established business analysis methodologies and elevate the quality and consistency of team deliverables without formal supervisory responsibility.
- Independently establish and lead the business analysis approach and workstream for complex or high-impact initiatives; partner with the IT Project Manager to align analysis milestones, dependencies, risks, and deliverables with the approved project plan.
- Lead complex discovery and requirements workshops involving multiple business and IT stakeholders; reconcile competing needs and develop validated functional and nonfunctional requirements, current-state and future-state workflows, and acceptance criteria.
- Lead requirements validation and traceability throughout solution design, development, and testing; coordinate business analysis inputs to user acceptance testing, defect triage, business readiness, and post-implementation validation.
- Lead complex feasibility, gap, root-cause, impact, and process-improvement assessments; evaluate solution options, tradeoffs, enterprise impacts, and operational risks, and present actionable recommendations to leadership.
- Own the completeness, accuracy, and traceability of assigned complex business analysis deliverables, including requirements, process flows, functi