Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.
- Build and evolve advanced analytics and dashboards that inform strategic decisions and monitor OpEx program performance.
- Track and analyze key operational metrics including Safety, Quality, Cost, Delivery, and People.
- Ensure consistent KPI definitions and reporting standards.
- Identify trends, risks, and improvement opportunities across sites and functions.
- Connect operational KPI performance to business outcomes (revenue, EBITDA, customer impact)
- Influence without authority across a matrixed, multi-site global organization.
- Establish and maintain data governance and scalable reporting processes.
- Collaborate globally and across functions to align reporting and performance management.
- Drive consistency across sites by developing standard templates, playbooks, and reporting structures (e.g., SQCDP, LMI, Hoshin)
- Partner with site leadership teams to embed OpEx principles into daily management systems.
- Support performance reviews by preparing executive-ready reports and presentations.
- Help translate high-level strategy into actionable programs, governance structures, and measurable outcomes.
- Provide analytical support for business cases, scenario modeling, and opportunity sizing.
- Act as a key support partner to the Sr. Director, Operational Excellence, enabling effective decision-making through data and structured analysis.
- This position may require extra hours and/or weekend work.
- Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
- Attendance to work is an essential function of this position.
- Performs other duties as assigned by Manager/Supervisor.
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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