With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Senior Operations Business Analyst – Capital Fire Protection is responsible for driving operational performance, financial analysis, vendor accountability, and strategic initiatives across The Home Depot's Fire Pump and Sprinkler systems capital programs. This role partners with field teams, vendors, finance, and leadership to identify trends, improve service delivery, optimize spend, and support data-driven decision-making.
Key responsibilities include analyzing capital project performance, monitoring vendor KPIs and SLAs, identifying cost-saving and process improvement opportunities, developing executive dashboards and reporting, managing program data integrity, and leading cross-functional initiatives that enhance customer experience and asset reliability. The Sr. Operations Business Analyst will leverage strong analytical, communication, and project management skills to transform operational data into actionable business insights and recommendations.
A successful candidate will demonstrate the ability to influence stakeholders, manage multiple priorities, solve complex business problems, and deliver measurable improvements in operational efficiency, service levels, and financial performance.
Key Responsibilities:
- Lead Project Teams of Analysts and other associates
- Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization
- Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
- Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
- Deliver presentations to teams and executive leaders and sponsors.
Key Responsibilities:
- Lead Project Teams of Analysts and other associates
- Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization
- Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
- Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
- Deliver presentations to teams and executive leaders and sponsors.
Direct Manager/Direct Reports:
- Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)
- No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
Travel Requirements: