Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.
Job Summary:
This entry-level position supports the Office of Institutional Research and Assessment by assisting with routine data collection, reporting, survey administration, and data requests. The position works under the direction of the Director of Institutional Research and Assessment and in collaboration with other office staff. Responsibilities emphasize accurate data preparation, adherence to established reporting processes, and developing technical and analytical skills, rather than independent ownership of complex research or reporting projects.
Job Description:
Data Requests and Reporting Support:
- Assist with routine data requests from university departments by retrieving, organizing, validating, and summarizing institutional data using established procedures and templates.
- Escalate complex or sensitive requests to senior staff or the Director.
Survey Administration Support:
- Assist with setting up, distributing, monitoring, and reporting on institutional surveys, including alumni surveys, the National Survey of Student Engagement (NSSE), the Graduating Student Exit Survey, and other campus-wide surveys.
- Support basic data cleaning and preparation of survey summaries.
Recurring and External Reporting:
- Assist with preparing and quality-reviewing semester, annual, and recurring reports.
- Update established reports and tables using documented processes and verify data for completeness and consistency.
Data Quality and Documentation:
- Perform routine data validation and quality checks.
- Maintain documentation of report definitions, data sources, procedures, and recurring office processes.
Website and Information Support:
- Assist with updating the Office of Institutional Research and Assessment website and published reports to ensure stakeholders have access to current information.
Tools and Reporting Systems:
- Use SQL Developer to run, modify, and develop basic queries, with guidance as needed.
- Assist with maintaining and running established Cognos Analytics and Workday reports.
- Use Excel or similar tools to clean, organize, validate, summarize, and present data.
Other Duties:
- Perform additional duties as assigned to support the goals and operations of the Office of Institutional Research and Assessment.
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