Mad Mobile is an AI-driven software development company headquartered in Tampa, FL, revolutionizing the restaurant and enterprise retail industries. Our innovative solutions empower businesses to enhance customer experience, streamline operations, and drive growth through cutting-edge technology. From mobile ordering and payments to advanced point-of-sale systems, our AI-driven approach helps industry leaders stay ahead in an ever-evolving digital world. As a fast-growing organization, we foster a collaborative, dynamic, and inclusive culture dedicated to delivering exceptional value to our clients and employees. Join us in shaping the future of retail and hospitality through intelligent, technology-driven innovation.
About the Role:
We are seeking a Revenue Operations & Data Analyst II to join our revenue operations team. In this role, you will own the day-to-day operating layer of our revenue engine - the reporting, deal support, and recurring cycles that Sales, Account Management, Finance, and executive leadership depend on to run the business – data analysis responsibilities in support of Finance and our Merchant-Facing Teams. Our revenue model spans subscription, hardware, and integrated payments, and this role touches all three. You will report to the CFO. You will own execution and recurring delivery within an established framework of metric definitions, pricing guardrails, and approval structure, with latitude to recommend improvements to that framework as you build tenure in the role. Success will be measured by the accuracy and timeliness of the reporting and analysis you own, your responsiveness to the field and to Finance, and your ability to surface issues before they reach leadership.
LOCATION: Must be based in or willing to relocate to Tampa, FL area. This is an in-office role.
NOTE: Must be authorized to work without sponsorship now or in the future.
In this role you will:
- Maintain the recurring reporting the business runs on - weekly pipeline, monthly revenue and payment volume, and quarterly performance scorecards - delivered on a fixed cadence to Sales, Account Management, Onboarding, Finance, and executive leadership.
- Read, modify, and maintain production SQL against our enterprise data warehouse, spanning CRM, transaction platform, and general ledger data.
- Build, publish, and maintain dashboards and reports in Sigma and Salesforce, including refresh schedules, access permissions, and supporting documentation.
- Serve as first-line support to the field on quote construction, configuration, and pricing feasibility across new business, expansion, renewal, amendment, and conversion deals.
- Build and validate quotes in Salesforce CPQ, monitor the approva