Are you a Business Analyst who is passionate about creating innovative solutions that improve how people work? Join Kinsale Insurance, a leading excess and surplus (E&S) lines carrier headquartered in Richmond, VA. We’re known for our high-quality, high-touch approach and personalized solutions that help clients manage complex risks. Our technical teams work side by side with business stakeholders in a collaborative, supportive, and dynamic environment.
About the Role
As a Business Analyst or Senior Business Analyst, you’ll support our business applications, process improvement initiatives, and SQL-based analysis. You’ll partner with great business operational partners and product owners to turn business needs into effective solutions. We’re hiring across experience levels, from analysts looking to deepen their skills to seasoned professionals ready to lead by example and influence decisions. You’ll have experienced colleagues to learn from, and your work will matter from day one.
What You’ll Do
- Developing a deep understanding of business applications, workflows, and constraints to elicit clear business requirements.
- Partnering with business stakeholders and technical teams to identify process improvements and drive efficiencies across people, process, and technology.
- Conducting data analysis to support requirements gathering and defect resolution.
- Supporting the rollout of new products and enhancements using configuration utilities and SQL scripts.
- Triaging root causes of defects and collaborating with technical teams to ensure system designs meet business needs.
- Creating proofs of concept that demonstrate solutions, and working closely with product owners on complex projects.
- Serving as a primary point of contact on how products and technology support business processes, and maintaining solutions in production through a defined change management process.
- Supporting testing and post-deployment verification, developing documentation and training materials, and contributing to third-party software selection and implementation.
Senior-level analysts also:
- Consult across teams and stakeholders (e.g., data, internal audit) on work of varying complexity and scope.
- Partner with the Product Owner, Team Coach, and stakeholders to contribute to team goals.
- Perform complex analysis and measurement, such as product valuations.
- Deliver creative solutions to complex requirements while anticipating downstream implications.
What You Bring
- Bachelor’s degree in Computer Science, Information Systems, Technology, or a related field preferred.
- Strong collaboration, customer focus, and innovative thinking, with an analytical, problem-solving mindset.
- Ability to manage multiple priorities and shi