MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.
We are seeking an experienced Senior AI Business Analyst to lead business analysis activities across AI and automation initiatives. This role is responsible for identifying opportunities for AI adoption, defining business requirements, evaluating solutions, and ensuring AI investments deliver measurable business outcomes.
The successful candidate will serve as a trusted advisor to business and technical stakeholders while helping shape the organization's AI transformation journey.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.