Lead Data Analyst
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
We are seeking a Lead Data Analyst to own the analytical direction for a domain, drive its metric definitions, and lead a small team of data analysts. This position plays a key role in supporting the Analytics & Reporting department and reports to the Manager, Analytics & Reporting (with a dotted line to the Director, Data & Analytics), ensuring alignment with organizational goals, operational excellence, and compliance standards.
Key Responsibilities
- Set the analytical direction for a domain: decide the canonical metrics, which sources are authoritative for which question, what gets modeled in dbt versus answered ad hoc, and the validation required before a result goes to a client or an executive.
- Drive metric definitions for the domain into the dbt layer, in partnership with data engineering and BI, so that definitions live in models rather than in a Looker filter, a spreadsheet, or an analyst's head, and so any headline number can be traced to where it is computed and what it excludes.
- Manage two to three data analysts as direct reports: 1:1s, review of their SQL and conclusions, growth plans, and performance conversations.
- Own the sequencing of analysis in the domain, including what the business needs next, what recurring reporting can be retired, and what to say no to, negotiating directly with operations leads, account teams, and the Director.
- Take on the hard questions in the domain that require patient-level reconstruction, an identified mechanism in the data, and an owned action, such as an unexplained metric shift or a client asking why two internal numbers disagree.
- Keep shared metrics shared across domains by working with other leads and BI, escalating rather than forking a definition when there is disagreement.
- Know where a join quietly drops rows across the underlying systems (NDP, LDZ, IDP, BestRx, and the entity-resolution layer that resolves identity across roughly thirty source systems), and teach that to the analysts on the team.
Qualifications
- Education: A degree is optional. We evaluate demonstrated capability, not credentials, so equivalent hands-on experience is fully acceptable.
- Licensure/Certification: Not applicable to thi