DescriptionYour Role
The Pharmacy Operations and Stabilization team provides end to end oversight of all Pharmacy benefit intent, quality assurance, testing, and production stabilization activities ensuring benefit changes are clearly defined, accurately validated, and effectively managed from issue identification through resolution within a matrixed environment. The Business Analyst, Experienced will report to the Manager, Business Analysis. In this role you will support translating pharmacy benefit intent into clear business requirements, assist with QA and testing efforts to validate benefit accuracy, and contribute to issue analysis and resolution across matrixed business, clinical, technical, and vendor teams.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
ResponsibilitiesYour Work
In this role, you will:
- Provide analytical support through the analysis and interpretation of data in support of cross-functional business operations
- Contribute to annual operating plans, capital budgets and forecasts, and build business cases for new business initiatives (cost/benefit analysis)
- Develop, prepare and analyze reports for management review, and present to various levels of management
- Define business requirements and provide analysis to increase operational efficiency
- Analyze actual results against plan and forecast and recommend interventions where appropriate
Translate pharmacy benefit intent, business needs, and operational inputs into clear requirements, process flows, test scenarios, and supporting documentation
Support quality assurance and user acceptance testing by validating benefit configuration, documenting results, and coordinating defect resolution
Analyze production issues, trends, and root cause indicators to support timely triage, escalation, remediation, and prevention efforts
Partner with business, clinical, technical, and vendor teams to clarify requirements, resolve questions, and ensure alignment across implementation and stabilization activities