About Us:
NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We’re independent and vendor-neutral, so we have our clients’ best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.
About the Role:
As a senior consultant – business analyst/engagement lead in the Policy and Program Strategic Solutions practice area, you will serve as the primary point of contact connecting assigned program stakeholders with technical and analytical teams. You will help clarify and prioritize business needs, translate program and policy needs into actionable data requirements, and coordinate data requests and initiatives.
Serving as a senior consultant – business analyst/engagement lead, your day-to-day role as a NYSTEC consultant will be to work closely with program representatives, technical teams, data analysts, and project managers to support data product development and enhancements and facilitate the timely delivery of accurate and meaningful information.
Key Responsibilities
- Serve as the primary liaison for assigned program areas, building strong stakeholder relationships, advocating for program needs, and coordinating communication and collaboration to ensure stakeholders receive timely, accurate, and meaningful information for data-driven decision-making.
- Engage with program representatives to identify, gather, document, and validate business requirements, use cases, and data requests, translating program and policy needs into actionable requirements for technical and analytical teams.
- Coordinate and manage data requests, including intake, prioritization, progress tracking, stakeholder communication, and resolution.
- Support the development, maintenance, and enhancement of data products, including Databooks, Datamarts, and reports, while maintaining and prioritizing product enhancement backlogs.
- Develop and maintain current subject matter expertise in assigned programs, policies, business processes, and reporting needs to provide guidance and support to business and technical stakeholders.
- Facilitate stakeholder meetings, requirements discussions, and cross-functional collaboration to align program and divisional objectives, address priorities, resolve issues, manage expectations, and support successful delivery of data initiatives.
- Conduct program and policy research, analyze stakeholder feedback, and identify opportunities to improve data accessibility, reporting capabilities, business processes, and operational efficiencies.
- Support data governance activities, including business rules, data quality, data ownership, access requirements, and data sharin