Department Overview
Global Compensation provides compensation services to U.S. Foreign Service employees, Department of State Civil Service employees and Locally Employed (LE) staff. They provide both American and LE Staff payroll services for U.S. Agencies Overseas and Annuity services for Foreign Service Retirees. With locations in Charleston, South Carolina and Bangkok, Thailand, Global Compensation manages one of the most complex compensation environments in the world, providing compensation services in 180 countries and 140 currencies. Services include time and attendance, payroll, annuity payments, customer support, withholding adjustments, benefits, record keeping and reporting for our employees working domestically and overseas at our Embassies and Missions. Global Compensation’s primary goal is to provide world-class compensation services to its customers.
The U.S. Department of State (DoS), The Bureau of the Comptroller and Global Financial Services, Charleston has a requirement for a Compensation Analyst in the Office of Global Compensation. The Compensation Analyst position will be responsible for payroll processing, analysis, auditing and monitoring of payroll in the office of American Pay Processing.
Job Responsibilities
Implementation and Rollout Support:
• Maintain an action log of open issues, deliverables, decisions, owners, and due dates. Capture meeting notes and follow up on commitments; prepare status and outstanding items for project meetings and weekly checkpoints.
• Support GovTA user acceptance testing by organizing test plans and scenarios, recording results and defects, tracking retests, and confirming that changes address the documented business need.
• Maintain implementation checklists, role and responsibility matrices, milestones, configuration records, and documentation for transactions, tiles, messages, and validations. Extend these materials to the locally employed payroll phase as directed.
• Identify missing process steps or unclear handoffs, document proposed workflows, and work with the appropriate subject matter experts and owners to resolve gaps.
• Update work instructions, training materials, knowledge base articles, and user guidance as approved changes are adopted.
Operational Timekeeping Support:
• Investigate user and timekeeper inquiries in GovTA and the service ticket system, including timesheet validations, delegations, reassignments, and employee or leave recor