Job Information
Job Title: Business Analyst
Job Requisition ID: 88621
Ministry: Technology and Innovation
Location: Edmonton
Full or Part-Time: Full-Time
Hours of Work: 36.25 hours per week
Permanent/Temporary/Wage: Permanent
Scope: Open Competition
Closing Date: Novemeber 3, 2026
Classification: Program Services 4 (024PSA)
Salary: $3,148.20 to $4,126.82 bi-weekly ($82,168 - $107,710/year)
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. For more information, please visit: https://www.alberta.ca/about-the-alberta-public-service
Technology and Innovation is responsible for making innovation and technology the driving force behind Alberta’s economic growth and diversification. To learn more about us, please visit: https://www.alberta.ca/technology-and-innovation.
The Digital Design and Delivery (DDD) division within the Ministry of Technology and Innovation (TI) leads the development of the next generation of digital public services for the GoA. DDD partners with other departments to deliver products, platforms and services that are better, faster and easier, through modern user-centered agile processes. DDD offers potential candidates a unique opportunity to work on meaningful challenges that transform government and positively impact Albertans.
The Citizen Experience branch within DDD is accountable for supporting ministry programs through the planning, development, delivery and operations of user-centered common platform services. The branch builds and develops common platforms and data services that enable product teams to deliver working software that meets the needs of their users.
Role Responsibilities
The Citizen Experience branch is looking for a Business Analyst. Reporting to the Manager, Product Operations, the Business Analyst supports the effective delivery and operation of assigned platform products and digital services.
The position analyzes business and operational needs and translates them into clear requirements, processes, onboarding and change approaches, implementation plans, and recommendations that enable programs and delivery partners to adopt and use shared services effectively.
The responsibilities of this role include:
- Develop and improve onboarding processes, support models, integration guidance and operational materials.
- Advise relying par