Position: Business Analyst
Who We Are:
Renovo Financial is a rapidly growing Chicago-based private lender serving real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff. Renovo’s reliability and “win-win” solutions-oriented approach is just one reason why our repeat and referral rates far exceed the industry average. Renovo was honored to be named one of Crain’s 50 fastest-growing Chicago companies and the 2022 + 2023 Top Workplace winner, as recognized by The Chicago Tribune, and 2023 Best Workplace by Inc. Magazine.
Position Summary:
We are seeking a highly skilled and motivated Business Analyst with expertise in Salesforce and the FinTech industry to join our team. The ideal candidate will play a pivotal role in translating business requirements into technical solutions. As a key member of our team, you will collaborate closely with stakeholders from various departments to gather, analyze, and document business needs and translate them into actionable requirements for our internal systems. This position is exempt from overtime. In this role, you will report directly to Jonathan Matal, AVP- IT Operations at Renovo Financial.
Responsibilities:
- Collaborate with stakeholders to gather and understand business requirements related to implementations and enhancements.
- Analyze and document business processes, workflows, and user stories to identify areas for improvement and optimization within the Salesforce platform.
- Translate business requirements into detailed functional specifications, user stories, and acceptance criteria for configuration, customization, and development.
- Work closely with Salesforce administrators, developers, and other cross-functional teams to design and implement solutions that meet business needs and objectives.
- Conduct stakeholder workshops, training sessions, and demonstrations to ensure alignment and understanding of Salesforce capabilities and functionalities.
- Perform testing and validation of the solutions to ensure they meet business requirements and adhere to best practices.
- Provide ongoing support, troubleshooting, and training to end-users to maximize the adoption and effectiveness of Salesforce applications.
- Stay informed about Salesforce updates, releases, and best practices to continuously enhance our Salesforce environment and drive innovation.