Sr. Analyst, Business Analysis at T-Mobile US, Inc.
Multiple — full-time
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Sr. Analyst, Business Analysis role supports leadership and Business Care teams by delivering analytical decision support tools and insights for informed compensation review and decisions. It covers executing compensation, gathering, and validating performance data, and telling the story behind the data so stakeholders can act on it with confidence. The role ensures compensation is paid accurately and on time, the first time, and measures how well the compensation plan performs against business goals. It also includes investigating compensation inquiries and reported issues, performing ad-hoc analysis, developing new reporting and decision support tools, and collaborating on larger projects and initiatives. Success is measured by the accuracy, relevance, and timeliness of payments, findings, and recommendations that meet business needs. The work strengthens support teams’ effectiveness by building confidence in compensation programs and commissionable activities, and it informs organizational strategy. Main Responsibilities: Execute Business Care compensation processes, ensuring payments are accurate and delivered on time, the first time Lead the investigation, validation, and resolution of compensation inquiries and reported issues from TFB Business Care teams Gather, validate, and analyze compensation performance data, and translate findings into clear narratives that support leadership decision making Measure and report on the success of the compensation plan, identifying trends, risks, and opportunities for improvement Develop and deliver new reports, decision support tools, and ad-hoc analyses to address evolving compensation and performance needs Collaborate with senior management and cross-functional partners to define and prioritize compensation projects and initiatives Provide cross-training and serve as backup support to team members to ensure continuity of operations Perform other duties and projects as assigned by business management Required Qualifications: High School Diploma or GED (Required) MS Office Suite: Intermediate digital literacy with the following programs: Excel, Word, PowerPoint, Project, Outlook, Visio, MS Access, and SQL Business Care: Familiar with Care business processes Data Analysis: Aggressive approach to data analysis, and reporting Customer Satisfaction: Committed to providing, world-class service to our partners and customers Task Management: Demonstrable ability to prioritize competing needs of multiple, constantly evolving initiatives Teamwork: Ability to wor