our Impact
The Sr. Analyst, Merchandising Operations (PEA Optimization) role operates within Merchandising Operations, supporting the Pro Extended Aisle (PEA) business through advanced analytics, consulting, and performance optimization across vendors, categories, and items.
This role focuses on identifying opportunities, addressing complex business challenges, and partnering cross-functionally to improve Close Rate, Sales, and the overall Pro customer experience. With a data-first mindset, this role helps drive scalable and repeatable performance by improving both PEA performance as well as the way in which it operates. This includes enabling better decision-making, reducing rework, and exposing opportunities earlier across the organization. Responsibilities span cross-functional areas including pricing, assortment, fulfillment, and systems, with a focus on identifying and driving performance improvements across the Pro Extended Aisle business.
What You Will Do
Key Responsibilities: • Gather, analyze, and maintain data to support reporting, business insights, and decision-making
• Develop and manage core datasets, ensuring data accuracy, quality, and usability across systems
• Conduct advanced data analysis, interpretation, and storytelling to identify performance trends, gaps, and opportunities
• Utilize cloud-based data tables, Excel, and programming languages such as SQL, Python, or R to analyze data and generate insights
• Use analytics, customer feedback, and business inputs to drive continuous improvement initiatives
• Identify root causes of issues and partner with stakeholders to drive resolution
• Investigate and address complex business challenges beyond day-to-day operations
• Translate data into actionable recommendations that improve Close Rate, Sales, and customer experience
• Identify opportunities to improve business processes, operational efficiency, and performance outcomes
• Design and support scalable, data-driven solutions aligned to business needs
• Build strong relationships and collaborate with Merchandising, Pricing, Supply Chain, Field teams, and other stakeholders
• Establish and maintain trust and credibility with leaders, partners, and team members
• Act as a trusted advisor by providing data-backed recommendations and aligning on business priorities
• Manage individual projects and workstreams, including timelines, deliverables, and stakeholder alignment
• Partner with merchants and vendors on complex or strategic opportunities, including resolution of operational and performance-related issues
• Ensure vendor and item-level considerations are addressed to support business performance • Create usage standards, guidelines, and documentation