Job Summary:
Responsible for collecting, summarizing data and providing analysis that will assist Pharmacy & Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs. Maintains a thorough understanding of business processes pertaining to the quality and patient safety in the Micro Fulfillment Centers (MFC). Conduct comprehensive analyses, perform root cause investigations, and develop actionable solutions to improve patient safety outcomes. Work on projects in Pharmacy & Retail Operations including process improvement, strategy development, industry trends, competitive analysis, and company positioning. Manages complex ad-hoc projects and analyses, as needed.
Job Responsibilities:
- Responsible for collecting, summarizing data and providing analysis that will assist Pharmacy &Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs
- Maintains a comprehensive understanding of business processes and practices pertaining to allaspects of Pharmacy & Retail Operations within the Retail Hub.
- Provides more complex analysis of corresponding data to build business case for system andoperational procedure changes, enhancements, development of functional specifications orinterface opportunities with costs and or return on investment summarized.
- Serves as operation point of contact for various projects to drive project execution. Communicatesrelevant project information to stakeholders, both corporately and in the field.
- Collects, analyzes, makes specific recommendations, and presents information pertaining toproposed programs to meet the business and strategic goals of Pharmacy & Retail Operations andthe Company. Manages complex ad-hoc projects and analyses, as needed.
- Plans, designs and deploys appropriate reports and tools.
- Collaborates across Pharmacy & Retail Operations, IT, legal and regulatory, process improvementteams, and others, to develop operational solutions.
- Coaches, mentors, guides, and provides oversight to less senior Business Analysts.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
- Bachelor’s Degree and at least 1 y