At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
Job Summary:
The Senior Business Analyst, Systems and Data Insights role works closely with business leaders, stakeholders and subject matter experts to understand desired business processes, and document application business requirements to best reflect those needs and assist with the implementation of those requirements. This role performs business and functional requirements gathering, takes part in business solution design and systems analysis.
What you will do:
- Collaborate with stakeholders and Services & Solutions process team to clarify, prioritize and validate project requirements and business objectives/goals.
- Derive a detailed understanding of the stated business problem and objectives and work with the stakeholder and technical team toward resolution to achieve the objectives
- Decompose business problems and work with the project team to determine the root cause, provide solution alternatives, and assist in change management activities
- Engage key stakeholders and subject matter experts to capture pain points/issues
- Collect data and perform data analysis to support validation of potential opportunity value
- Implement new or revised processes & prove out the value or effectiveness of proposed solutions
- Perform quantitative & qualitative analysis to help justify the investment necessary to deliver potential solutions.
- Gather and prepare supporting analysis and design documentation from a business perspective
- Take part in system test plans and validate that business goals are accomplished
- Drive alignment of project objectives and solutions to organizational business strategies and objectives
- Serve as an internal consultant for cross-functional collaboration & knowledge sharing
- Build credibility and trust across stakeholder groups.
- Develop strong internal relationships with key stakeholders and subject-matter experts across the organization.
What we expect of you:
- Bachelor’s degree and 5 years of experience within finance, data analytics, management consulting, business strategy, or process improvement.
- Work experience in process definition including facilitation, process documentation, and process improvement.
- Technical exper