Sr. Business Analyst
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Business analysis and requirements management
- Work closely with business stakeholders, underwriters, product owners and operations teams to understand business objectives and system requirements.
- Analyze current-state business processes and define future-state workflows.
- Facilitate requirement-gathering workshops, stakeholder interviews and process-discovery sessions.
- Translate business requirements into clear functional specifications, user stories, use cases and process flows.
- Create and maintain Business Requirements Documents, Functional Requirements Specifications, acceptance criteria and traceability matrices.
- Identify gaps, dependencies, risks and downstream impacts across applications and business processes.
- Obtain stakeholder review, validation and sign-off on functional requirements.
Policy administration and insurance processes
- Analyze and support commercial P&C policy-administration processes across:
- Submission intake
- Quote
- Bind
- Policy