Sr. Business Analyst - Market Settlements at JPC Partners
Audubon, Pennsylvania, United States — full-time
JPC Partners is looking for a Senior Market Settlement Business Analyst. Senior Business Analyst must be detail-oriented and skilled in eliciting, analyzing, and documenting comprehensive and complex business requirements, process flows and application dependencies. In addition, the candidate will assist with documentation of as-is business processes including but not limited to deskside procedures and general departmental guides. The individual must have a strong desire to explore complex technical and functional challenges and draw satisfaction from problem solving and solving logic puzzles. This person can ask the right questions of SMEs to elicit the system needs, document clearly, and work in an environment with ever-changing priorities. Specific responsibilities will include, but not be limited to, requirements elicitation, documenting requirements, and creating process flow and written documentation. The role will include working with the business and Quality Assurance testing teams to ensure that the business analysis documentation is correct, complete and detailed.
Responsibilities
Customer Satisfaction
Develop a deep understanding of the business functions and processes
Document, review and update business process requirements based on client’s feedback
Ensure appropriate levels of controls are applied to work efforts, including security requirements, effective business solutions
Establish, monitor and maintain high client satisfaction levels
Document and track problems in client business systems or processes to provide recommendations for future efficiencies
Business Analysis & System Enhancements
Elicit, document, and manage business requirements for settlement system changes, market rule implementations, and new market products
Translate tariff language and market design concepts into clear functional requirements and settlement logic