Role: This position serves as the primary point of intake for business requests from leadership and gathers product and enhancement requirements from end users. It translates these needs into actionable solutions for teams. The position works across the organization to plan, coordinate, and execute projects, providing strong leadership and comprehensive support to ensure high-quality results delivered on time, within budget, and aligned with member expectations.
Work Type: Full-time, on-site at our Westminster Administrative office in St. Paul, MN
Major Duties and Responsibilities
- Serves as the primary point of contact for the organization regarding assigned projects
- Ensures team members know their responsibilities and deliverables
- Manages project throughout the project lifecycle and maintains key project deliverables, project plans, communication plans and status reports for new products, promotions, and enhancements
- Uses Blaze’s project methodology and project reporting to ensure prompt and efficient execution, collaboration, and status communication of all assigned projects
- Tracks and reports project performance and status to leadership
- Prepares project plan and obtains agreement to that plan from key project stakeholders.
- Lead projects and multi-functional project teams of internal employees, vendors, and technology partners to devise optimum solutions and launch new products or services
- Elicits business requirements, through current system study, and discussion sessions with stakeholders.
- Outlines high level impact assessments, GAP analysis, and detailed design
- Develops and documents design alternatives to satisfy user, business, statutory, and system requirements
- Presents alternatives to business stakeholders and impacted areas to facilitate design decisions and gain consensus
- Assists in the development of functional testing requirements for new or existing system features
- Conducts system walkthrough and formal review of new implementations
- Spearheads resolution of business and technical issues, through collaboration with various project stakeholders
- Assists in estimating and scheduling of a project or project tasks
- Helps with troubleshooting and resolving problems and to explore opportunities for enhancement and improvement
- Coordinates internal resources and third-party vendors to deliver highly effective solutions