Includes the following essential duties and responsibilities (other duties may also be assigned):
• Work with business teams to evaluate, document, and structure workflows where processes are undefined or inefficient
• Conduct stakeholder interviews and data analysis to create usable business documentation that drives operational improvements
• Analyze business operations, vendor engagements, and third-party partnerships to support strategic decision-making
• Contribute to full and partial business process documentation for cross-functional initiatives
• Build insights from limited data, leveraging stakeholder input to develop meaningful recommendations
• Work on multiple projects, ensuring timely delivery of quality insights in fast-paced, time-sensitive environments
• Collaborate with technical and non-technical teams to align business needs with system capabilities
• Utilize tools such as MS Office (Excel, Word, PowerPoint), Smartsheet, and other business analysis tools to document and present findings
• Support business process transformation efforts, identifying opportunities for efficiency and optimization