Innovate with purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.
✨ Let’s give businesses more time for what matters.
Make your impact within a rapidly growing Fintech Company
Join BILL as a Staff Data Analyst and help shape the future of AI-native financial management for small and midsize businesses. You will partner closely with the team building BILL.AI, our platform's AI program and shared foundation, working alongside product, engineering, and design leaders to define what success looks like as we transform BILL from a "do-it-with-me" tool into a "do-it-for-you" platform.
This role sits at the intersection of a genuinely new product domain and a cross-functional analytics challenge. You will be defining metrics for AI-powered workflows that do not have established benchmarks, measuring accuracy and trust in a domain where both are critical, and helping teams across Payments, Growth, and AP Product align around a shared understanding of how AI is performing across the BILL platform. The right candidate brings the rigor of a seasoned analyst, the technical depth to build AI-powered analytics systems, and the curiosity of someone energized by ambiguity and first-principles thinking.
Responsibilities
- Partner with product and engineering leaders across the AI program to define and own the metrics framework for BILL.AI, establishing the KPIs that matter: automation rates, no-touch workflow completion, AI accuracy, customer trust signals, and engagement across interaction channels including in-product, SMS, and Slack.
- Conduct deep-dive analyses that go beyond surface-level dashboards, decomposing the drivers behind AI adoption and drop-off,