Technical Business Analyst
State’s Attorney’s Office for Charles County, Maryland
The State’s Attorney’s Office for Charles County (SAO) is seeking a highly motivated and analytical Technical Business Analyst to support the Office’s use of data, technology, and business processes to improve operational efficiency and support data-informed prosecution.
The Technical Business Analyst will serve as a connection between people, processes, data, and technology. This position will evaluate how work is currently performed, identify opportunities for increased efficiency and automation, recommend practical technology solutions, assist with implementing improvements within existing systems and platforms, and conduct statistical analysis of data to generate reports.
The ideal candidate is a curious, solutions-oriented problem solver who enjoys understanding how systems and processes work, identifying opportunities for improvement, and using technology and data to develop practical solutions.
Essential Duties and Responsibilities
- Evaluate business processes, workflows, and technology systems to identify opportunities for increased efficiency, automation, and operational improvement.
- Work with staff and leadership to understand business needs, identify problems, and develop practical technology-based solutions.
- Analyze current workflows and translate operational needs into clear business and technical requirements.
- Recommend and assist with the implementation of process improvements, system enhancements, and automated workflows.
- Assist with system configuration, testing, development, integrations, and implementation as appropriate.
- Evaluate and maximize the capabilities of the SAO’s case management, digital evidence, and other technology systems.
- Analyze, extract, and interpret data from SAO systems to support strategic planning, crime reduction efforts, and data-informed decision-making.
- Develop and maintain accurate reports, dashboards, spreadsheets, tables, graphs, maps, and other data visualizations.
- Identify and address data quality, reporting, workflow, and system issues.
- Develop and document processes, procedures, workflows, and best practices.
- Support the implementation of new or enhanced technology, automation, and business processes.
- Work with staff, leadership, vendors, and agency partners on technology and process improvement initiatives.
- Research emerging technologies, automation capabilities, and industry best practices and