Develop functional specifications that satisfy client requirements (large scale)
Collaborate closely with stakeholders to gather requirements, define KPIs and deliver insights that guide planning and execution.
Collaborate with cross-functional teams, including product management, engineering, and business units.
Lead team members and other stakeholders in reviewing and refining requirements. Capture and refine requirements across multi-disciplinary teams
Translate business needs into detailed functional specifications, user stories, and process flows.
Ensure alignment between technology solutions and business strategy.
Lead production deployment planning
Guide and mentor junior business analysts
Serve as lead for system validations, running demos, and managing stakeholder expectations on delivery
Serve as SME for ongoing stakeholder support with applications