DescriptionJob Summary:
The Tax Senior, Digital Transformation & Innovation (DT&I) drives value to the tax practice through the creation, change-management, deployment and support of processes and technologies needed to meet the demands of the market and our professionals. The ideal candidate will have an understanding of technology, process and data that is supported by their experience as a tax professional.
The Tax Senior, DT&I coordinates with the tax practice and DT&I team to create and implement technology tools to meet the needs of our clients and professionals.
Job Duties:
- Participates in change management initiatives, ensures smooth adoption of new and existing processes and technologies
- Supports the deployment of firm-developed and third-party Tax technology tools
- Creates comprehensive training materials and delivers engaging training sessions on firm-standard technologies
- Collaborates with technology product and development teams to define product requirements for new Tax tools and solutions
- Evaluates tax processes to achieve maximum efficiency and accuracy while identifying bottlenecks and implementing solutions that streamline operations
- Provides ongoing support to the tax practice, acting as a point of contract for technology-related queries and challenges
- Assists in the planning and execution of change management and product deployment plans, as needed
- Participates in tracking project progress and performance indicators, providing relevant observations to the team for improvement discussions
- Supports project communication efforts by organizing information and updates to keep team members informed; drafts communications, as necessary
- Contributes to the creation and/or delivery of training for products/processes/projects, as needed
- Provides user support on technology products and processes, as needed
- Assists with the implementation of internally developed and third-party firm-standard tax technology on engagements, as needed
- Documents product business requirements, as prescribed by the tax practice and communicate those requirements to developers, as needed
- Performs testing on products and processes, as needed
- Provides comprehensive feedback to team members, addressing both areas of strength and opportunities for improvement to foster professional growth
- Other duties as required