Overview
At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget.
Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications and Information Technology, and Performance Management.
The Office of Performance Management is comprised of a team of experienced professionals responsible for PNNL’s performance management framework with expertise and thought leadership in contractor assurance, requirements and records management, quality, independent oversight, and audit services. The team prides themselves as innovative problem solvers that partner with scientists, engineers, and support professionals to enable the planning, execution, assessment, and improvement of work at PNNL. This office provides the people, processes, and tools to independently assure ourselves, the Department of Energy (DOE), and Battelle Memorial Institute (BMI) that PNNL is performing as intended, appropriately managing risk, amplifying impact, and continuously improving.
Responsibilities
Responsible for supporting PNNL's performance management and assurance activities through the collection, integration, analysis, and reporting of organizational performance information. Applies analytical methods, data visualization tools, and reporting techniques to identify trends, evaluate performance indicators, and provide data-informed insights that support operational awareness and continuous improvement. Develops and maintains performance reporting products and analytical solutions that enable management to monitor performance, understand emerging trends, and assess progress toward organizational objectives. Works with data owners, subject matter experts, and stakeholders to ensure performance information is accurate, meaningful, and effectively communicated through dashboards, reports, presentations, and other briefing materials. Supports the application of statistical, predictive, and emerging analytical approaches to enhance organizational understanding of performance drivers, risks, opportunities, and outcomes.
Key Responsibilities
- Develop, maintain, and enhance performance reporting products, including dashboards, scorecards, automated reports, and management briefing materials.
- Collect, integrate, validate, and analyze data from multiple sources to identify trends, support performance evaluations, and contribute to continuous improvement efforts.
- Assist in the development, maintenance, and reporting of performance measures and indicators that support organizational objectives, risk-informed decision-making, and performance monitoring.
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