A great deal of the work that happens in any large business, hospitals included, relies on sound computer applications. Upgrading applications, implementing new versions or apps, and providing support is a busy job with lots of variety. From assessing needs and troubleshooting to managing vendor relationships, our Application Business Analysts have plenty on their task list.
Do you have IS project management experience? Are you good at scheduling and managing implementations and upgrades? Can you handle ongoing support needs? If you answered yes, we’ve got a great opportunity for you to consider.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Research information regarding potential system enhancement needs.
Configure UKG ProWFM applications based on standards and guidelines.
Document and build workflow, standards, and business processes to facilitate knowledge sharing within and across teams.
Participate in business user discussions to identify the requirements for UKG ProWFM and Workday applications functionality, and workflow.
Provide on-call and after-hours support for the team and customers following the Franciscan Alliance support model.
Perform testing for UKG ProWFM and Workday applications and workflow.
Troubleshoot and repair customer-reported application problems.
Work with vendors in implementing, upgrading, supporting and troubleshooting Franciscan Alliance applications.
Follow organizational practices for incident, change and requests management.
QUALIFICATIONS
High School Diploma/GED - Required
Associate's Degree - Preferred
Bachelor's Degree - Preferred
1 year Relevant Work Experience - Preferred
Strong aptitude with payroll/timekeeping applications and experience with Workday, Kronos Workforce Central and/or other UKG applications - Preferred
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.