Business Analyst

Who We Are 

PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.

What You’ll Do 

We are seeking a motivated Business Analyst to join our agile team. The ideal candidate will have strong analytical skills, excellent communication abilities, and a passion for delivering high-quality products. You will work closely with stakeholders to gather requirements, prioritize features, and ensure the development team understands project objectives.

In this role, you will:

• Collaborate with stakeholders to identify and document business requirements, ensuring clarity and alignment with project goals.
• Write clear and concise user stories and acceptance criteria for the development team, ensuring they are well understood.
• Assist the Product Owner(s) in managing the product backlog, prioritizing user stories, and refining them.
• Actively participate in Scrum ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives.
• Serve as a liaison between the development team and stakeholders, facilitating communication and feedback.
• Continuously identify opportunities for process improvements and contribute to the team's efficiency and effectiveness.
• Collaborate with QA teams to define test cases and validate that developed features meet acceptance criteria.
• Maintain clear documentation of requirements, processes, and workflows.

What You’ll Need to Join Our Team

Experience

• Bachelor’s degree in business administration, Information Technology, or a related field.
• 2 – 3 years’ experience working in agile environments, specifically with Scrum methodologies.
• Proven experience as a Business Analyst or in a similar role.
• Experience with SQL Databases (e.g., MS SQL).
• Experience with tools like Jira, Confluence, or similar project management and documentation software.
• Strong understanding of Scrum principles and practices, including roles, ceremonies, and artifacts.
• Familiarity with software development processes and basic technical concepts to bridge communication between business and technical teams. 

Why Work For Us

• Competitive Compensation from $70,000-$80,000*
• Comprehensive Benefit Package**
  1. Health, Dental & Vision Insurance
  2. Health Savings Account (HSA) 
  3. Flexible Spending Account (FSA)
  4. Short- & Long-Term Disability Insurance
     • Company-paid Long-Term Disability
  5. Company-paid Life Insurance 
  6. Voluntary Life Insurance 
  7. Voluntary Accident Insurance 
  8. Employee Assistance Program 
  9. 401k with generous Company Match
  10. Commuter Benefits 
• Paid Time Off accrued per pay period 
• 10 Paid Holidays
• Paid Parental Leave
• Annual Bonus Program 
• Professional Development Opportunities 
• Employee Events 
• Wellness Programs 
• Employee Discount Programs 
• Office in Park Ridge, IL - Convenient location to Blue Line 

 *Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.

**Eligible to enroll on the first day of employment for immediate coverage.

Note: It is required for this role to be in the Park Ridge, IL office 2 days per week if the candidate is located in the Chicagoland area.