Help us shape the future of Edmonton! Are you a highly motivated person looking to make a difference? Do you have a passion for data analysis, performance measurement, and business process improvement?? If so, then we want to hear from you.
The Department Strategy section is responsible for coordinating analytics, reporting, business planning, and strategy development for the Office of the City Manager and Financial and Corporate Services Departments. As a Business Analyst, you will play a key role in supporting these activities by providing expertise in research, qualitative and quantitative analysis and business process improvement.
What will you do?
- Data Extraction and Validation: Extract data from various systems and conduct audits to ensure accuracy, quality and consistency across all sources
- Research and Data Analysis: Conduct research, identify trends, and analyze issues related to municipal best practices and performance. Perform data analysis and generate comprehensive reports to support data-driven decision making and provide actional recommendations
- Performance Measures Tracking\: Monitor and evaluate performance metrics to ensure alignment with organizational goals and identity areas of improvements
- Data Visualization and Presentation: Report and visualize complex data, develop and maintain interactive dashboards for performance management reporting, create presentation materials with data visualizations
- Process Analysis and Improvement: Analyze existing business processes to identify areas for improvement and recommend alternative solutions
- Collaboration and Implementation: Standardize processes, collaborate with other departments to implement improvements, and conduct environmental scans or benchmarking to identify industry trends and potential enhancements
- Business Planning and Alignment: Facilitate and support business planning activities, ensuring alignment with corporate strategies, including maintaining branch and department strategies, facilitating planning sessions, and collaborating with stakeholders to align efforts
- Project Support: Facilitate and document business requirements for branch or department project business cases, including coordinating with shared services partners and conducting project research
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- Bachelor's degree in business administration, management information systems, management, economics, statistics, or a related field
- 2 years of diversified and progressive experience in the area of data analysis, performance tracking, and business process improvement with a focus on extracting insights, visualizing complex data, creating dashboards and enabling data-driven decision making
Assets\:
- Experience with data extraction/querying tools such as MS/Oracle SQL and data visualization tools including Tableau Public and Desktop
Skills required for success:
- Proficiency in data extraction, validation and analysis, including statistical techniques and data manipulation
- Strong skills in data visualization and presentation, with the ability to create dashboard and reports
- Excellent written and verbal communication skills to present findings and support decision making
- Analytical and problem solving skills to identify areas of improvement
- Collaboration and relationship building skills to work effectively with various levels across departments
- Ability to work independently and as part of a team
- Ability to manage multiple priorities and meet deadlines
- Alignment to our Cultural Commitments and Leadership Competencies (https\://bit.ly/4brRrXm)
- Embracing a culture of equity, diversity, reconciliation and inclusion
- Applicants may be tested.
Work Environment:
- Note\: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https\://bit.ly/COEbenefits
Up to one permanent full-time position
Hours of Work\: 40 hours per week
Salary Range: $38.908 - $48.609 Hourly $81,239.90 - $101,495.59 Annually
Talent Acquisition Consultant\: SM / MM
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.