Business Analyst, Strategy & Performance - (25-PERF-400000-916)

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job.  Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description.  This job description is not a “contract” between the employee and the Authority.  The job duties and essential functions may be changed at the discretion of the General Manager.

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Principal tasks will include, but are not limited to, performing specialized business administration tasks and activities such as basic project management activities; data-collection and analysis; presentation and report development; and internal/external communications. To succeed in this role, the Business Analyst should be intuitively analytical and comfortable explaining complex concepts to non-technical users. 

• Evaluates organizational strategy and performance measures and programs; identifies areas for process improvement; and develops and implements solutions.
• Collects, organizes and interprets statistical information to make it useful for a range of business units and Departments.
• Performs initial analysis to assess the quality of the data, to include performing further analysis to determine the meaning of the data; performing final analysis to provide additional data screening; and preparing dashboards and reports based on analysis and presenting to management.
• Maintains an up-to-date awareness on the latest process and IT advancements to automate and modernize systems.
• Organizes, conducts, and facilitates meetings and presentations to share ideas and findings and prepare documentation and follow-up items.
• Supports business systems requirements analysis.
• Effectively communicates insights and plans to cross-functional team members and management.
• Gathers critical information from meetings with various stakeholders and produces useful reports and dashboards.
• Ensures solutions meet business needs and requirements.
• Prioritizes initiatives based on business needs and requirements.
• Serves as a liaison between cross-functional leaders and organizational end-users.
• Performs other related duties and projects at the direction of the immediate supervisor.

Supervisory Responsibilities: N/A

Key Working Relationships: This position will interact with staff throughout DC Water.

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Preferred Skills & Qualifications

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. 

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

• Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and wellbeing.

• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.

• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. 

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”.

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email complianceada@dcwater.com.