Summary: This position is responsible for accessing, generating, and providing information to help analyze our products and services; review data from various systems to generate historic trend reports and future growth strategies; provide technical support and training to staff members.
Essential Duties and Responsibilities:
Develop and manage business intelligence solutions for the organization.
Collaborating with senior leadership and stakeholders to understand business goals and establish key performance indicators (KPIs).
Analyzing data from various sources to generate valuable insights and trends needed to support our business goals and KPIs.
Supports development of strategies and actions to improve efficiency.
Utilize data from various sources to generate branch, product and service profitability data and insights.
Extract data from various sources, transform the data, and load the data into a data warehouse solution.
Design, create and maintain data visualizations and reports to support data-driven decision-making.
Identifying opportunities for process improvements and optimization based on data insights.
Maintains knowledge and understanding of products and services offered by the credit union.
Reviews project requests describing user needs to estimate time and cost required to accomplish project.
Stay current with industry trends and advancements in data analysis tools and techniques.
Conduct a full range of programming tasks including program design, program coding, debugging and documentation for a variety of general applications programs including data manipulation, input and output routines reflecting a variety of equipment configurations.
Expand or modify system(s) to serve new purposes or improve workflows.
Assist when needed to train staff for new programs, features and systems.
Ensures compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and safety.
Exercise awareness in regards to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions and overall transaction activity and document any such behavior so SAR filings can be considered.
Ensure compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and Safety.
Perform all other related duties as assigned.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Bachelor’s degree from four-year college or university in Computer Science, Business, or related field; or three to five year’s related experience and/or training; or equivalent combination of education and experience. Five years systems analysis/programming activities in a business environment preferred. Financial institution experience preferred.