Data Analyst II

Data Analyst II

Work Model: Hybrid, Framingham, MA

Staples is business to business. You’re what binds us together.

Our eCommerce team strives to showcase Staples’ value proposition and experience to customers through digital vehicles, including SEO, paid search, display affiliates, paid social media and more. We utilize online merchandising and campaigns to convert new and returning website visitors into customers. At the same time, our teams focus on building and executing a strong innovation pipeline for the future. We work end-to-end with our sales, merchandising, finance, logistics, Product management and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment.

What you’ll be doing:

• Responsible for driving data-based decision making and web optimization for Staples’ web properties.
• Improve the online customer experience by generating analysis and insights on web and mobile performance, customer behavior, voice of customer.
• Leverage multiple sources of analytics (web analytics, A/B tests, voice of customer etc.) to understand web site performance and visitor behavior.
• Provide business insights and recommendations based on data to drive revenue and conversion and improve user experience.

What you bring to the table:

• Strong analytical skills
• Attention to detail
• Ability to lead and work in teams
• Excellent communication and presentation skills
• Problem-solving aptitude
• Demonstrable experience with data visualization tools (Tableau, PowerBI, etc.).

Tools we use:

• Adobe analytics
• Adobe Target
• Google Analytics
• Snowflake
• Alteryx
• Python
• Tableau / Power BI

What’s needed- Basic Qualifications:

• BA/BS degree in Data Analysis, Computer Science, Statistics, or related field or equivalent work experience
• Experience with Python
• 2+ years of experience in a data analysis role
• Expertise with SQL, Excel and PowerPoint

What’s needed- Preferred Qualifications:

• Master's degree in a related field.
• Experience in predictive modeling and machine learning.
• Advanced certification in data analysis or related field.
• Experience with web analytics tools such as Adobe Analytics, Google Analytics
• Experience with A/B testing tools such as Adobe Target, Optimizely

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!