Salary $45,000 year
Scope of Position
路 To assist the Quality Control Coordinator with entry of program data and information while meeting prescribed performance goals.
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Essential Functions
路 Input data into required systems
路 Help prepare participant reports and other requested data for program audits
路 Meet deadlines with consistency
路 Assist Quality Control Coordinator with reviews of participant file folders
路 Communicate with program participants and partner agencies to resolve issues
路 Review paperwork and databases for accuracy
路 Send orientation appointment reminder emails and make phone calls as needed
路 Provide administrative support
路 Conduct instructional workshops for participants
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Education and Experience Requirements
路 Must have excellent communication and teamwork skills
路 A working knowledge of Microsoft Office
路 Detailed knowledge of Microsoft Excel (charts, graphs, sorting, formatting, formulas, pivot tables)
路 Detailed knowledge of and/or willingness and ability to learn Michigan TANF policies
路 Ability to use Microsoft Outlook to manage and arrange appointments and meetings