OVERVIEW
In this role, you’ll join the Global Enablement Team and be the technical owner of data analysis and reporting, transforming the way the client, a SaaS, cloud-based identity management solutions provider measure and drive the effectiveness of enablement programs. You will be responsible for developing, implementing, and maintaining Tableau dashboards and reporting frameworks to support global growth. You’ll own the entire analytics process, from data collection to providing actionable insights, with a strong focus on optimizing sales performance, training, onboarding, and content adoption.
Owning the reporting infrastructure is a pivotal aspect of this role. You’ll collaborate closely with cross-functional teams to design metrics that reflect business needs, automate reporting processes, and continually refine your analytics strategy. This role requires a strategic mindset to provide data-driven insights that will inform the direction of our enablement initiatives, drive performance improvements, and ensure we’re consistently meeting our business objectives.
You have extensive experience in data analytics with a focus on sales enablement. You’ve worked with Tableau to create meaningful dashboards and reports that track KPIs and provide clear insights to the business. You bring a customer-first attitude to everything you do, ensuring that insights and reports are actionable, relevant, and impactful. You’re a self-starter with a “get-it-done” mentality and a “hands-on, no job is too big or too small” attitude. You excel in managing multiple priorities, collaborating with stakeholders, and maintaining a focus on high-quality, timely execution.
Your success will be measured by the adoption and utilization of enablement programs, the consistency and accuracy of your reporting, and the business insights you deliver to enhance decision-making.
RESPONSIBILITIES
- Own the enablement data ecosystem, analyzing data from a variety of sources (CRM, LMS, and internal tools) to evaluate the effectiveness of enablement programs and initiatives.
- Design and maintain Tableau dashboards and reports that provide real-time insights into key metrics such as onboarding success, training effectiveness, content usage, and sales performance.
- Define and track KPIs for enablement programs, ensuring alignment with organizational goals and strategic initiatives.
- Lead the automation of reporting and data processes to increase efficiency and ensure the scalability of our analytics framework.
- Collaborate with cross-functional teams to identify opportunities to automate manual processes and integrate systems, driving operational efficiency across the enablement function.
- Ensure that all stakeholders, from sales leaders to operations teams, have the necessary data and insights to make informed decisions.
- Engage with stakeholders to continuously improve reporting processes and provide insights that enhance the effectiveness of enablement programs.
- Ensure clear communication of insights and recommendations to non-technical stakeholders.
- Ensure the accuracy, consistency, and integrity of all data collected and reported across the enablement function.
QUALIFICATIONS
- 5+ years of experience in data analytics, business intelligence, or related fields, with a focus on sales enablement or sales operations.
- Proven experience creating Tableau dashboards and reports to track key performance metrics and deliver actionable insights to stakeholders.
- Strong understanding of CRM systems (Salesforce, HubSpot) and Learning Management Systems (LMS), and how data flows through these systems.
- Expertise in Tableau for building and maintaining data visualizations and dashboards.
- Strong proficiency in SQL and experience working with large datasets.
- Ability to analyze complex datasets and turn them into clear, actionable insights that drive business decisions.
- Ability to identify data gaps and recommend improvements based on business needs.
- Strong project management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Excellent communication skills with the ability to present data and insights in a clear and actionable way for both technical and non-technical stakeholders.
- Demonstrated ability to collaborate across teams, build relationships, and influence key decisions through data-driven insights.
- Bachelor’s degree in Business, Data Science, Statistics, Computer Science, or a related field.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.