Lead IT Business Analyst

Lead IT Business Analyst

Location: Spartanburg, SC (Vehicle Manufacturing Facility)

Compensation: $110,000-140,000 (Benefits Included: Healthcare plans, PTO package, 10% annual bonus target)

Schedule: 100% Onsite, M-F (1st shift)

Onboarding Requirements: Background check & drug screening

JOB SUMMARY:

The Lead Information Technology Business Analyst will work closely with business owners within a Vehicle Manufacturing Facility, to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions. The Lead Business Analyst will utilize multiple techniques to elicit, document, and validate requirements with all stakeholders. This role will also provide direction and mentor other business analysts.

This includes but is not limited to supporting Materials, Purchasing, Operations, Finance, HR, and Logistics. This will require you to be a good communicator and hungry to learn about all the systems these departments need to do their jobs. You will not have to know all the technical details but need to have a general understanding of each system and who to contact for something outside of their knowledge.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

These duties are not meant to be all-inclusive and other duties may be assigned.

• Lead the process for identifying and gathering appropriate business requirements to create the necessary solution that satisfies business needs.


• Facilitate requirements gathering within one or more business functional areas to develop a comprehensive business requirements document.


• Oversee the creation of functional and technical specifications, changes to requirements, and impact of changes based on business requirements.


• Provide production support by supplying artifacts (data model, data maps, knowledge base articles, etc.) and educating the support team when applicable.


• Document and track current and future state business processes and requirements across multiple functional business area.


• Participate and define test scenarios, plans, strategies, and creation of test scripts.


• Review project related policies, procedures, and end user training documentation.


• Serve as the subject matter expert (SME) on business processes and systems within their functional area of expertise.


• Liaison for the functional area between IT application team and the business.


• Provide ongoing day-to-day support for the applications team in addition to project management responsibilities.

MINIMUM QUALIFICATIONS:  

• Bachelor’s degree in Computer Science, Information Systems or equivalent.


• Seven (7) or more years of experience in Business Analysis, Information Technology, or in a related area.


• Experience with an ERP System (SAP, Oracle, or preferably JDE (JD Edwards).


• Ability to travel up to 20%.

PREFERRED QUALIFICATIONS: 

• Relevant industry recognized certifications (IIBA, ITIL, CBAP, CCAB)


• Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes.


• Analytical, written, and verbal communication skills.


• Experience in business analytics and system design analysis.


• Attention to detail, problem solving, and decision-making skills.


• Advanced customer service skills.


• Experience working independently and taking initiative.


• Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.

WORKING CONDITIONS:

• 
  Physical Demands: Frequent Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity; Seldom Standing, Walking/Running, Reaching, Driving, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion, and Lifting/Carrying and Pushing/Pulling up to 40lbs.
  

HRU is an EOE (Equal Opportunity Employer)