Mid Level Data Analyst

The Mid-Level Data Analyst is responsible for conducting in-depth data analysis to provide actionable insights for stakeholders. This role involves managing data sets, ensuring data quality, and creating detailed reports and visualizations. The Mid-Level Data Analyst collaborates closely with the OCM team and stakeholders to understand their objectives and to drive data-informed decision-making processes within the organization.

Responsibilities

• Help design and implement repeatable data pipelines to automate the transfer of stakeholder information into the Stakeholder Management Tool
• Ensure that data pipelines are robust and adaptable to evolving stakeholder management requirements and stakeholder needs
• Serve as the administrator for the Stakeholder Management Tool, responsible for setting up new user accounts, disabling accounts, and configuring access permissions
• Customize views and dashboards within the tool to reflect stakeholder information, ensuring they meet the program's requirements for assessments, engagements, and training
• Implement minor configuration changes to the tool as needed to maintain its functionality and usability
• Assist in the initial setup of the Stakeholder Management Tool and provide ongoing support
• Conduct data analysis and generate reports, dashboards, and data files based on stakeholder information to assist in tracking stakeholder engagement, adoption, and feedback
• Use data visualization and BI tools (e.g., Tableau, Power BI) along with scripting languages such as Python, R, or SQL to transform data into meaningful insights for stakeholders based on Government requirements
• Monitor the quality and accuracy of stakeholder data within the tool, troubleshoot any database issues, and resolve discrepancies to ensure data integrity
• Perform regular audits of data pipelines and stakeholder information to maintain currency of data
• Administer post-implementation surveys and analyze the collected data to measure the impact of the changes and generate feedback reports
• Maintain and ensure the accessibility of stakeholder data for Government representatives
• Modify and update data elements in collaboration with the Government, pending approval
• Provide access and training on the Stakeholder Tool in the event of personnel changes

Required Qualifications

• Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field
• At least 5 years of experience in data analysis or related fields
• Strong understanding of data analysis methods, statistical modeling, and data visualization
• Proficiency in data analytics tools and software (e.g., SQL, Python, R, Tableau)
• Advanced data analysis, reporting, and visualization skills
• ServiceNow experience required 
• Excellent written and verbal communication skills, with the ability to present complex data clearly
• Eligible for or possesses active/interim Secret Clearance

Preferred Qualifications

• Demonstrated skill in taking initiative, showing sound judgment, and making the decision
• Excellent verbal, written, and interpersonal communication skills
• Proficiency in configuration, customization, APIs, ACLs, and advanced scripting
• Candidates with ServiceNow System Administrator, Application Developer, and Implementation Specialist certifications such as the following are prioritized: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, ServiceNow ITOM-related Foundations training
• Agile/Scrum related certifications
• ITIL v3 or v4 Certification

#LI-Remote

Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, & 2023!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").