Description
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills. 8 plus years relevant work experience.
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ResponsibilitiesAs a Senior Project Manager within Global Quote to Order Strategy and Operations, the successful candidate will be flexible and open to learning various parts of the business - including Hardware, Software and Cloud Ordering, Internal Orders, as well as Testing, Order Management Systems and Production Support.
Applicants should be open to movement within the Quote to Order team to establish a well- rounded understanding of the business. Areas of focus within this role will vary. The successful candidate will spend time on production support, bug fixes and ticket resolution, in addition to spearheading projects to implement system enhancements, cross functional process improvement activities with partner GPO organizations, and supporting operational integration of acquisitions into Oracle’s business. The ideal candidate will be open to learning various parts of the order booking process, have a foundational understanding of multiple lines of business and be amenable to changing business priorities.
As part of this team, the candidate will collaborate closely with various LOBs, including but not limited to Cloud Framework, Global Business Practices, OAL, Deal Management, Alliances and Channels, Sales Operations, Global Order Management and Order to Cash. The team works on Corporate sponsored initiatives as well as internal initiatives to accelerate the ordering process, while remaining keenly focused on end customer and partner satisfaction.
Required Job Skills:
- Excellent verbal and written communication
- Accountability to work in a decentralized team, managing most work via phone
- Enthusiastic, positive, self-motivated and willingness to learn
- Strong team player
- Ability to negotiate and collaborate with cross functional, global teams
- Prioritization skills and thinking outside of the box
- Project Management and deep analytical skills
- Some knowledge of Oracle's Quoting and/or Ordering practices
- Familiarity with Alliances and Channel/Partners ideal
- High level knowledge of Hardware, Software, and/or Cloud preferred
- BS/BA minimum required
- This position can be filled with an IC3, IC4 or IC5