Business Analyst

Assyst is seeking a Business and Communication Analyst to support the Enterprise Project Management Office (EPMO) for our client in Rockville, MD. The analyst will play a key role in project communications, technical documentation, and requirements analysis. The ideal candidate will collaborate with project managers, stakeholders, and technical teams to ensure effective and strategic communication throughout the project lifecycle.

Roles & Responsibilities:

• Works closely with the project manager and project team to develop project communication plans and to deliver messaging, presentations, reports, and other materials that support the project.
•  Identifies, plans, and delivers strategic communications content across multiple channels to advance project goals. 
• Crafts communications, distributes them, and follows up on actions requested of recipients.
• Develops presentation material to support the EPMO.
• Facilitates and coordinates meetings, workshops, and presentations to support effective communication between stakeholders. 
• Ensures project communications align with organizational policies and best practices.
• Collects and aggregates incoming communication and responses to ensure timely and organized tracking of stakeholder feedback.
• Assist in gathering, documenting, and analyzing business and technical requirements in collaboration with project teams.
• Develop clear and concise documentation, including business process workflows, user guides, system specifications, and functional requirements.
• Maintain version control and organization of project documentations
• Serve as a liaison between project managers, technical teams, and business stakeholders to ensure alignment on project objectives.
• Support stakeholder analysis and engagement strategies to foster collaboration and transparency.
• Identify potential communication risks and proactively address issues to ensure project success.

Required Skills & Experience:

• Bachelor’s degree in Business Administration, Communications, Information Technology, or a related field.
• Experience in business analysis, project communications, or technical writing within an enterprise environment.
• Experience in a Project Management Office (PMO) or EPMO setting preferred.
• Strong written and verbal communication skills with the ability to tailor communications to
  different stakeholder groups.
• Ability to understand stakeholder project needs to ensure tone, language, and format of
  internal communication meets those needs.
• Understands employee engagement strategies and has the ability to identify challenges and
  barriers and suggest actions for improvement.
• Able to provide guidance to project communication activities such as preparing and
  conducting surveys, analyzing and presenting survey results, conducting interviews,
  consultations, and focus groups.
• Proven ability to develop and implement effective communication strategies.
• Experience with business analysis methodologies, including requirements gathering and
  process documentation.
• Proficiency in Microsoft Office Suite, project management tools (e.g., Smartsheet), and
  collaboration platforms (e.g., SharePoint, Teams).
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Familiarity with project management frameworks such as PMI, Agile, or ITIL is a plus.