Business Analyst - Default Loan Servicing

Company Description

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies.

ISN Corporation has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is was also on the Business Inc. Magazine's 5000 List of Fastest Growing Private Companies for two years.

ISN Corporation offers many competitive benefits to its employees, including:

• Major medical insurance with prescription coverage
• Dental plan
• Flexible spending
• Short-term and long-term disability benefits at no cost to employees
• Basic life insurance at no cost to employees
• Retirement Plan
• Paid leave with accrual beginning at Date of Hire

We are looking for an energetic, self-starting, organized, detail-oriented candidate with the ability to multitask in a fast-paced environment to join our team.

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies.

ISN Corporation has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is was also on the Business Inc. Magazine's 5000 List of Fastest Growing Private Companies for two years.

ISN Corporation offers many competitive benefits to its employees, including:

• Major medical insurance with prescription coverage
• Dental plan
• Flexible spending
• Short-term and long-term disability benefits at no cost to employees
• Basic life insurance at no cost to employees
• Retirement Plan
• Paid leave with accrual beginning at Date of Hire

We are looking for an energetic, self-starting, organized, detail-oriented candidate with the ability to multitask in a fast-paced environment to join our team.

Job Description

• Develop software specifications for default mortgage servicing software
• Develop and implement marketing strategies for mortgage servicing software
• Collaborating with the Vice President of IT and provide specifications for new potential software/applications
• Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on projects and systems.
• Collaborates with other divisions and departments to carry out the organization’s goals and objectives.
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
• Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
• Gather requirements by reviewing resources, processes, and engaging program stakeholders using Microsoft SharePoint/Teams channel/JIRA.
• Translate business case requirements for programs into well-architected, detailed technical specifications and functional requirement documents.
• Develop or utilize standard templates for requirement specifications, workflows, testing, training and reporting.
• Create process models, specifications, diagrams, and charts to assist programs & business.
• Presents periodic performance reports and metrics to the chief executive officer and other leadership.
• Maintains knowledge of emerging technologies and trends in operations management.
• Identifies training needs and ensures that proper training is developed and provided.
• Successfully complete regulatory compliance and security training.
• Performs other related duties as assigned.

Qualifications

• 3+ years of experience in the Mortgage Servicing industry.
• 5+ years of Business Analyst experience
• Strong knowledge of mortgage compliance and regulations.
• Strong analytical and critical thinking skills and attention to detail.
• Ability to manage complex, multiple tasks simultaneously in a challenging environment.
• Ability to coordinate multiple and changing priorities.
• Effective verbal and written communication skills, with always demonstrated ability to interact in a positive and professional manner with all levels of both internal and external audiences.
• The ability to handle confidential or sensitive information with discretion.
• Experience with Sagent Loan SERV, Black Knight LSP/MSP Loan Servicing System or Tempo Systems (PLUS)
• Working knowledge of mortgage servicing software and platforms.

• Bachelor’s degree is required.
• Must be a US Citizen

Additional Information

ISN Corporation is an Equal Opportunity Employer

ISN Corporation is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.

ISN Corporation is a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before beginning employment.