Data Specialist

WE OFFER EXCELLENT BENEFITS:

• FREE Employee Medical Insurance
• FREE Employee Dental Insurance
• FREE Employee Vision Insurance
• Sick leave (8 hours per month)
• Vacation (Minimum of 2 weeks paid vacation)
  
• Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
• FREE Long-Term Disability Insurance
• FREE Life Insurance
• 13 Paid Holidays

CCEW Mission
Feed the hungry, heal the hurting, welcome the stranger. 

CCEW is an equal opportunity employer.  All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law. 

Job Summary

This position is responsible for supporting the Onsite Supportive Housing Services (OSHS) department by building capacity to support the department’s billing, compliance, and reporting needs. This position will work closely with many partners internally and externally including Catholic Charities accounting team, Catholic Housing Ventures (CHV), Community Volunteers and funders of OSHS services.

Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

1. Work with Catholic Charities accounting and program staff to review and reconcile FCS billing.
2. Support the management team in reviewing and submitting the GOSH activity reports monthly
3. Assist in the training and capacity building of billing and reporting systems for OSHS.
4. Provides monthly HMIS reports to the City of Spokane for all OSHS, as directed
5. Regularly runs HMIS data quality reports and leads the process for securing any required data fixes
6. Assists case managers and other direct service staff in understanding and improving data input for all of the systems used by OSHS
7. Prepare periodic reports for submission to funding sources

8. Run monthly reports in Salesforce and assign updates and fixes to staff.

9. Assists Data and Compliance Specialist, CCEW Data Services, and program leadership in data collection, monitoring, and improving systems within Salesforce.  

10. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
11. Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
12. As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.

13. Check Catholic Charities email at least twice during each shift. 

14. Other duties as assigned
15. Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.

16. Perform as a team member to ensure that productivity outcome measures are achieved.

17. Perform related functions necessary to support the mission and core values of Catholic Charities.

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below.  These qualifications are representative of the knowledge, skill and/or ability required to perform this job. 

Education/Experience:  to perform this job successfully, an individual must have: BA in social services field or equivalent experience.  Knowledge and/or experience in data systems, and report management; experience in direct client services.  Experience working with issues of homelessness, poverty and violence against women and children preferred.

Certificates/Licenses:  To perform this job successfully, an individual must have a valid Driver’s License and ability to drive for work use. Successfully pass background check applicable to position.

Physical Abilities:  To perform this job successfully, an individual must be able to:

• Regularly sit, stand, climb, walk, hear/listen, talk
• Frequently lift up to 25 pounds, pull/push, carry, grasp, reach, stoop, kneel
• Occasionally crawl
• Clearly see 20+ feet along with close vision, with or without corrective lenses, ability to focus

Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:

• Adaptability:  ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
• Analytical Ability:  ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
• Attendance: ability to consistently arrive and be able to work as scheduled.
• Computer/Technical Ability:  working knowledge of: Word Processing software, Spreadsheet software, Internet software
• Dependability:  ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
• Interpersonal Skills:  ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics. 
• Judgment:  ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
• Language Ability:  ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
• Problem Solving Ability:  ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
• Quality Management:  ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others;  ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
• Reasoning Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Supervisory Skills:  this job has no direct supervisory responsibilities.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee will be:

• Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the activities of the Shelter.
• Client Population may include persons involved in gangs, with substance abuse concerns, homelessness and/or tendencies towards violent behavior.