Junior Bd & Marketing Analyst - Geneva

Our international Business Development and Marketing team is looking for bright and motivated candidates, with a passion for delivering top-quality work and a real desire to be part of a dynamic international environment. 

Responsibilities include:

• Participating in the Firm's development of new software solutions, and particularly the implementation of a new CRM system including:
  • Making sure the client database is correctly segmented in order to implement target marketing activities appropriately;
  • Collaborating with IT to drive the implementation of the selected CRM infrastructure;
  • Overseeing with IT the CRM data governance which will include data standards, audit and structures, user access rights and reporting;
  • Ensuring the CRM system provides an effective client management/ development tool;
  • Troubleshooting software or user errors that inhibit the efficiency of the interaction between people and technology;
  • Delivering training courses to users, from Partners to Legal Assistants;
  • Responsible for ensuring data accuracy, consistency, and integrity (data stewardship) within our CRM system, working in conjunction with an AI-automated CRM product to optimize data management processes;
• Providing project management support across a range of tasks, from strategic planning to detailed troubleshooting, with a focus on collaborative working, client service and internal efficiency;
• Assisting with process improvement and change management initiatives, helping fee-earners transition into new ways of working by supporting the disaggregation of tasks and the creative adoption of technologies;
• Contributing to the Firm’s matters databases; dashboards, reports, and KPIs; and in the development of matter-specific and generic resources;
• Assisting with the analysis of Firm matters, combining external and internal data, client feedback, and experience to propose innovative approaches;
• Providing ad-hoc support to the Business Development & Marketing team on all Firm initiatives as required.

What we look for:

• Bachelor’s or master’s degree in a Math/ Statistics, Business Economics, Computer Science or related disciplines;
• At least a first successful professional experience (including internship), preferably within professional services’ firm;
• Strong mathematical skills and the ability to work with large data sets to generate insights and reports;
• Familiarity with CRM systems and data analysis tools (training on the firm’s CRM will be provided);
• Experience as part of a team that implemented a CRM system or managed a large-scale development project is a plus;
• Excellent attention to detail and organisational skills that will help to manage competing demands between the different business support departments, Partners, and management;
• Strong communication skills with the ability to liaise and work seamlessly on a daily basis with team members and other Firm members in other offices;
• Proven ability to work in a team as well as autonomously;
• Excellent written and oral English mandatory, as well as excellent French and/ or German; 
• Proactive and motivated to learn and develop the Firm’s business by using technology.

If you are interested in joining our dynamic international team, please submit your application documents (CV and cover letter) online here marked to the attention of Leslie Brasseur, HR Manager. For any questions regarding this role, mail recruitment@lalive.law. Only direct applications considered.

Personal growth. Collective Success.

We are a global leader in disputes, working with our clients on complex and critical cases. Our people combine talent, character, and a desire to excel. We are only as good as our people, so we make sure you learn from the very best, in a supportive environment.

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